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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q196-Q201):

NEW QUESTION # 196
You are a Dynamics 365 for Field Service scheduling coordinator.
When you select the Book button on a work order, TechnicianA never shows up as available.
You need to update the system to see TechnicianA's availability.
What should you do?

A. Set Enable for Availability Search to Yes on the TechnicianA bookable resource record.
B. Set Display on Schedule Board to Yes on the TechnicianA bookable resource record.
C. Set Ignore Proposed Bookings to Yes on the Schedule Assistant view.
D. Set Real Time Mode to Yes on the Schedule Assistant view.

Answer: A

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up- bookable-resources

NEW QUESTION # 197
Contoso, Ltd has just acquired a new company in order to increase the services it offers to its customers.
Contoso, Ltd. wants to ensure that it is able to track all of the stages in its service management workflow,including the services offered by the new service company.You need to configure Dynamics 365 CE for Field Services to ensure that allof the necessary status valuesare configured correctly to track your company's unique business process.
Which action must you perform?

A. Edit the existing system status field values.
B. Create the necessary system status values.
C. Create the necessary service task values.
D. Create the necessary sub-status values.

Answer: D

NEW QUESTION # 198
You are a Dynamics 365 for Field Service Administrator.
You install and configure Connected Field Service with Azure IoT Central. Several of your connected devices sent alerts back to Dynamics 365 and work orders were created. However, the work orders were not sent back to Azure IoT Central.
You need to resolve the issue.
Which Action should you take to resolve the issue?

A. Create an IoT Command in Dynamics 365 to trigger an update in IoT Central.
B. Configure the Microsoft Flow When a work order is created in Connected Field Service, update IoT Central.
C. Create an IoT action in Dynamics 365 to trigger an update in IoT Central.
D. Configure the Dynamics 365 workflow When a work order is created in Connected Field Service, update IoT Central.

Answer: B

Explanation:
Section: Configure field service applications
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/cfs-iot-central-work-orders

NEW QUESTION # 199
You are implementing a Microsoft Dynamics 365 Field Service solution for a client The client needs to be able to view the Parent Asset and Master Asset when the Primary Incident Customer Asset is associated to a work order. The asset data should not be stored directly on the work order. It should only be visible when the Customer Asset is selected.
Solution:
1. Create a quick view form on the Customer Asset.
2. Add the Parent Asset and Master Asset to the new quick view form.
3. Add the Customer Asset quick view form to the work order.
4. Publish the customizations.
Does this meet the goal?

A. No
B. Yes

Answer: B

NEW QUESTION # 200
You are a Dynamics 365 for Field Service Mobile (FSM) customizer.
Technicians report that they are not seeing their Bookings in the FSM app.
You need to investigate why they cannot see their bookings.
What are three actions you must take to perform your investigation? Each correct answer presents a complete solution.

A. Check sync filter on Bookable Resource Booking View.
B. Check Drip Scheduling setting on the Bookable Resource.
C. Check if sync filter on Bookable Resource Booking entity is too restrictive for offline mode.
D. Check if sync filter on Bookable Resource entity is too restrictive for offline mode.
E. Check that FSM app is synching to server.

Answer: B,C,E

Explanation:
https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-faq-bookings-not-showing

NEW QUESTION # 201
......

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Practice MB-240 Exam Pdf, Exam MB-240 Practice

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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q196-Q201):

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